Privacy Policy

1. Information We Collect

1.1 Information You Provide

• Account Information: Name, email address, phone number, school name
• Student Records: Names, grades, attendance, academic performance
• Staff Information: Employee details, qualifications, attendance
• Financial Data: Fee payments, transaction records (we do not store payment card details)
• Communication Data: Messages sent through our platform

1.2 Information Collected Automatically

• Usage data and analytics
• Device information and IP addresses
• Login times and access patterns

2. How We Use Your Information

We use the collected information to:

• Provide and maintain the EduCore platform
• Process academic records and generate reports
• Facilitate communication between schools, parents, and students
• Process payments and maintain financial records
• Improve our services through analytics
• Comply with legal obligations

3. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share information only:

• With Your Consent: When you explicitly authorize us
• Within Your School: As necessary for school operations
• Service Providers: With trusted partners who help us operate (e.g., SMS providers, cloud hosting)
• Legal Requirements: When required by law or to protect rights

4. Data Security

We implement industry-standard security measures including:

• Encryption of data in transit and at rest
• Regular security audits and updates
• Access controls and authentication
• Regular backups and disaster recovery procedures
• Employee training on data protection

5. Student Data Protection

We are especially committed to protecting student data:

• Student data is only accessible to authorized school personnel and parents/guardians
• We never use student data for advertising or marketing
• AI features analyze data in aggregate only, never identifying individual students
• Parents have the right to review and correct their child's information

6. Your Rights

You have the right to:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your data (subject to legal requirements)
• Export: Receive your data in a portable format
• Objection: Object to certain uses of your data

7. Data Retention

We retain data for as long as necessary to provide services and comply with legal obligations. Academic records are retained according to Ghana Education Service requirements. You can request data deletion, subject to legal retention requirements.

8. Cookies and Tracking

We use cookies and similar technologies to:

• Keep you logged in securely
• Remember your preferences
• Understand how you use our platform
• Improve our services

9. Third-Party Services

Our platform may integrate with third-party services (payment providers, SMS gateways). These services have their own privacy policies, and we encourage you to review them.

10. Children's Privacy

We collect information about students only through school accounts. Parents have the right to review, correct, and request deletion of their children's information through their school administrator.

11. International Data Transfers

Your data may be processed on servers located outside Ghana. We ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy.

12. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

13. Contact Us

If you have questions about this privacy policy or our data practices, please contact us:

• Email: privacy@danieltechgh.com
• Phone: +233 XX XXX XXXX
• Address: Accra, Ghana